At Arvon Adventures, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and purchase products. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information from you when you visit our website, place an order, or interact with us in other ways. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
- Transaction Information: Details related to your orders, such as the products you purchase, the total amount spent, and delivery preferences.
- Payment Information: Although we only offer cash on delivery as a payment method, we may collect related details like delivery instructions and contact preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders and provide customer support.
- To personalize your shopping experience and improve our website.
- To send promotional communications if you opt-in to receive marketing emails or newsletters.
- To prevent fraud and ensure the security of transactions.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers to assist with order fulfillment, shipping, and customer service, including:
- Delivery services and couriers for shipping your orders.
- Payment processors (for future payment integrations or inquiries).
- Service providers for website analytics and performance.
We ensure that all third parties who process your personal information are required to protect it and use it only for the purposes for which it was shared.
4. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and firewalls. However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that allow us to remember your preferences, improve site performance, and offer personalized content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some website features may not work properly if cookies are disabled.
6. Opt-Out Options
If you no longer wish to receive promotional emails or communications from us, you can opt-out by:
- Clicking the “Unsubscribe” link at the bottom of any marketing email.
- Contacting us directly at [email protected] and requesting to be removed from our mailing list.
Please allow 10 business days for your request to be processed.
7. International Data Transfers
Arvon Adventures operates worldwide, and your personal information may be transferred to, stored, or processed in countries outside of your country of residence. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than those in your country.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to the personal data we hold about you.
- Requesting corrections or updates to your information.
- Requesting the deletion of your personal data.
- Restricting the processing of your personal information.
To exercise any of these rights, please contact us using the details below.
9. Changes to This Privacy Policy
Arvon Adventures reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the new Privacy Policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at:[email protected]